Hello! How can we help you?

The front right Walker wheel has started to wobble and turn sideways?

When you turn with your Walker, the left and right front wheels must be able to turn differently. If you turn left, the left wheel will turn more, as its turning radius is smaller than the outside right wheel.

Just like a car, the Walker has a 'stub axle steering', which is provided by the big black centre pulley of the Syncro steering, and this pulley moves back and forth when you are steering.

The two front wheels cannot be dead parallel at all times, as you then wouldn’t be able to steer the Walker properly.


When the Walker is folded, the Syncro belt is slackened, and you have most certainly, unintentionally, managed to get one of the front wheels turned one full turn in relation to the other front wheel.

When unfolding the Walker, please always do as follows:

  1. Grab the handles and unfold the frame as far as possible.
  2. Grab the right handle and lift the right front and rear wheels off the ground a little.
  3. While holding them lifted, press down on the left rear corner of the seat to lock the Walker in walking mode (with your left hand).

If done as above, the unfolding is easier as the right wheels do not slide along the ground (increased friction), and the right front wheel is free to turn into its aligned position.

Please fold and then unfold your Walker as described above, and the problem will disappear. A little toe-in or toe-out when you lift the front of the Walker is normal: the steering works like a car's, and an elastic band centres the large middle gear. On uneven ground, where not all four wheels touch, a front wheel can also turn in briefly and straightens again as soon as it touches the ground. If a front wheel still wobbles a lot, send a photo with the front wheels pointing straight ahead to support@trionic.com so we can check whether the toothed belt of the Syncro Steering has shifted.

Written by , Co-founder, Trionic Sverige AB · Last Updated

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • 10 11

    We are very satisfied…

    My husband is the one who 'walks' with the Veloped and the Walker (bought second-hand). He has no problems with the Walker. As for the Veloped, he would like the handles to be a little further back in order to have more leg room. Is it possible to ma…

    Read the Full Review 
  • 1 1

    Richard…

    Thank you for sending the back cushion for my new Veloped. It fits perfectly between the brake levers and provides much-needed comfort when sitting on the lower back.

    At this early stage, I am thrilled with how my Veloped makes walking more access…

    Read the Full Review 
  • 0 0

    Simply superb!…

    I have the Veloped 12 M and I'm extremely happy with it. I have muscular dystrophy, so walking is pure hell for me. We live in the countryside – country lanes, woods, and our garden are our home. Unfortunately, this is almost impossible for me with a…

    Read the Full Review 
  • 9 9

    Simply the best ……

    Supper fast delivery customer service supper fast email service came well packaged

    Comfortable ride easy over rough terrain works really well yes it’s a lot of money however it’s built to last and it will last as the quality is out of this world
    …

    Read the Full Review 
    Trustpilot
  • 2 0

    I would like to congratulate Trionic…

    I would like to congratulate Trionic for producing such a fine piece of engineering; the Trionic Veloped. The ease of ordering, customer service, packaging, ease of assembly and of course the Trionic Veloped itself have all exceeded my expectations.…

    Read the Full Review 
    Trionic
  • 14 15

    Rollator Walker 12er…

    I have long searched for the right walker that could be used for walking on uneven ground. My husband has Parkinson’s, and he can't take a single step without a walker. We are very satisfied with this model. We now have many more opportunities to go …

    Read the Full Review 
    Trionic
  • 8 9

    The best piece of mobility equipment bar none.…

    I received my Veloped within a few days of ordering and since then my life has changed for the better. I am now able to walk short distances ANYWHERE. In fields of long grass, in woodlands with prominent roots etc, over cobbles in our town, up and do…

    Read the Full Review 
    Trustpilot
  • 1 1

    Life changing purchase and brilliant company…

    From start to finish, the whole process of buying a Trionic 14er W was easy. The walker is exceptional and has changed my life, enabling me to access terrain previously out of my range. The customer service was also exceptional and customer-friendly.…

    Read the Full Review 
    Trionic
  • 8 9

    Thank you…

    I am now out walking with my neighbour on the quiet local road.…

    Trionic

Subscribe to our newsletter!