Hello! How can we help you?

What if I have trouble making turns and steering my Veloped?

The front climbing wheel offers two different settings with different characteristics:

  1. One wheel on the ground = Easy steering and climbing ability.
  2. Two wheels on the ground = Direction-steadiness (for running/very difficult terrain) and climbing ability.

Setting 'B' makes the Veloped difficult to turn.

If you prefer the easy steering mode, you can use the setting with only one wheel on the ground for all types of terrain.

Most certainly you have changed the setting and both front wheels are standing on the ground. Change the setting and make sure that the climbing wheel is set to easy steering mode.

It is vital that you do as follows to change to the easy steering mode:

  1. Turn the front wheel 180 degrees, so you have easier access to the adjustment handle.
  2. With your left hand, grab the left wheel and lift it off the ground.
  3. With your right hand, grab the red knob and pull it towards you.
  4. Push the 'triangular' adjustment arm as far to the bottom as possible. You should hear a 'clonk', metal against metal.
  5. Let go of the red knob and make sure that the adjustment arm is secured in its bottom position.
  6. There should be a gap of 1.5 cm between the first wheel (left) and the ground.

Here's a video showing the above:

If you do not lift the left wheel when changing the setting, the adjuster arm will not engage and both wheels remain on the ground.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Ergon GP1 Biokork…

    The grips are super, they offer a great grip and are very comfortable to hold.…

  • Practical…

    Especially during hot summer months…

    Veloped Bottle Holder
    by Christiane Frees-Tillil
  • A great product!…

    My Veloped was delivered very quickly, exactly as fast as advertised. Everything else is as well just as described. My multiple sclerosis limits my ability to walk, but my Veloped allows me to walk almost anywhere again. High sidewalks in the city or…

  • 100% Excellent!!!

    The product is super – administration, packing and delivery were excellent. Have had many admirers on my walks.…

  • Most life-changing piece of equipment I've ever bought!…

    I suffered a severe spinal injury in February, 2009, just slipping on an icy path.
    Overnight, I went from an independent, hard-working, active 43year-old to having to be hospitalised for a month, bed-ridden for 3 months, and convalescing with kind f…

  • Absolutely Marvelous…

    My Trionic Trek helps me travel to places on-and-off sidewalks, roads, and trails. Even in deep snow. I am especially fond of knowing that I have the absolute freedom of walking alone ANYWHERE within a ten-mile radius of my home (during the long dayl…

  • There Trionic Walker is the new premium class among rollatorsis really o…

    There is really only one thing to say about my Trionic Walker and that is FABULOUS. The design and engineering are just superb - you have thought of everything. My Trionic has absolutely changed my life I am getting stronger every day.…

  • Rollator Walker 14er…

    Awesome engineering!!…

  • security…

    Bought in 2021, it's the ideal companion for my safe travels, given my illness which is weakening me day by day. Looking back, I don't regret my purchase.…

Subscribe to our newsletter!

"> ?>