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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Thank you…

    Received my Trionic this week and am very impressed, improved my mobility.…

  • Trionic Veloped is an excellent walking aid…

    Trionic Veloped works well when you are walking along pavements when it is snowy, dry or wet. It's also a very good walking aid to be used in the forest when you are walking along paths or even in more difficult conditions. If you decide to buy Trion…

  • Perfect addition…

    Now my precious Veloped is kept snug neat and secure.

    Trionic You really have changed my life.
    Thank you…

    Veloped Transport Bag
    by Pamela Martland
  • Trionic Walker…

    We are delighted with the 12er S Walker. Well designed and beautifully made. The 4 wheels with linked steering give great stability yet have good maneuverability. We originally intended to buy the 14er with even bigger wheels as our drive has some de…

  • Veloped…

    I am very satisfied, my expectations were fully met. I no longer want to live without my Veloped!
    On vacation, a nature camp, it was a great help.
    1. the all-terrain gear makes walking in rough terrain much easier.
    2. walking at night without pay…

  • A very stable rollator…

    Thanks to its large pneumatic tyres, the Walker helps me to get easily over the cobblestones on the streets and pavements in my neighbourhood, Niederschönhausen (Berlin-Pankow). And other unevenness are also well cushioned.

    Finally a rollator for…

  • Great piece,…

    It's great to handle, but I should have measured the boot of my car beforehand, well, folding down the rear seats works too. Have I been travelling a lot? Unfortunately not, family matters on the one hand, staying in hospital on the other, etc. Next …

  • Independence and Freedom for our son with disabilities…

    Our son is a young adult of 23yrs with severe and complex needs. He has mobility difficulties and needs the support of a carer's arm to walk out in the community, he also has anxiety. We did a lot of research before buying the 14" Rollator. The build…

  • My Veloped is my good friend…

    My friend and I take daily walks together, both in the city, the forest and countryside.…

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