Hello! How can we help you?

What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

    Bank transfer payment method illustration

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Finally – no more stumbling!…

    Hello, Trionic!
    Back issues (spinal stenos) since many years back that strongly affected my musculoskeletal system, led to me finally making the decision to get a walker. Found Trionic's webpage online. Okay, this was certainly something I had to tr…

  • Very happy…

    Very happy that I found your Veloped on the internet. Thank you for these great products.❤️❤️…

  • Excellent…

    This is the best walker I've had. Love that it doesn't "shimmy" when I walk. Also, the brakes hold so much better than the pressure style.…

    Rollator Walker 9er red/red/black
    by Michelle & Baumgart
  • Personal aid and fast delivery. My best INVESTMENT…

    Praise to you who invented the Veloped!
    I have COPD FEV1 23%, and thanks to the Veloped I can get out in the forest to pick mushrooms and blueberries. Walked several running tracks. Had sore muscles in the hips in the beginning. Because it's so easy…

  • Great service, fast delivery and a tremendous life changing product.…

    I bought this after being introduced to it by a friend who had bought one. We both have MS and I have found the Veloped to be life-changing for me. I am more confident when walking both on and off road and I feel that I am getting a small amount of m…

  • BRILLIANT MACHINE AND EXCELLENT SERVICE…

    I emailed Stefan in Sweden to ask various questions about the Veloped. He phoned me back and he couldn't have been more helpful. He was able to match the price of a UK supplier, who offered the Veloped VAT free for people with a registered disability…

  • Schwalbe Tubes…

    Arrived in good order.…

    Schwalbe Tube 12 inch
    by Günter Mehl
  • A liberation!…

    My Trionic has liberated me. A walk with the dog has become a pleasure again. I easily and smoothly can walk on woodland trails, even soft beach dune sands, and a trek in the hills along pebbly paths is possible too! But it's convenient and cool to w…

  • The Veloped 14er is now my travelling companion…

    The Veloped 14er arrived this afternoon! I immediately trained my circulation on a 2 km excursion; the upper handle height adjustment fits my needs perfectly. The excellent documentation on the website made it very easy to set up the order.

    I am 9…

Subscribe to our newsletter!

"> ?>