The brake lever on one side has no braking impact?

Try to adjust the cable as described in the manual.

If that doesn't solve the problem, try to check the following:

  1. Is the wheel attached properly, in other words, is the brake hub positioned inside the brake? The customer can check and compare the right and left wheels.
  2. Are the two cable ends (with the aluminium end cap) about the same length? If different lengths, the shorter one might have a loose end nipple.
  3. Is the brake cable still intact?

Please contact us if the problem is not solved.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

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Orders and deliveries

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Troubleshooting

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My Account & History

Product Reviews    

  • A new life after 7 years…

    I've only had my Veloped a week, and every day I've taken small excursions around the city and the running track… After TBE and meningitis, my balance is not as it used to be, on top of that I have foot arthrodesis that hasn't healed, so in 3 years I…

  • DEFINITE GAMECHANGER…

    This walker is perfect for my height, my previous NHS rollator was too low down, being as this one can be adjusted to your correct level, I no longer get such an aching back, which in turn means I can walk further comfortably. The steering is much mo…

  • A truly excellent purchase…

    This machine re-writes what it means to be a "Walker". It far exceeds our expectations regarding ease of use and suitability as an outdoor walker.

    The unit is enabling my spouse, who has PD, to walk faster and straighter.

    It is only used ou…

  • It has made my world bigger!…

    I'm a 62-year-old woman from the Netherlands and last year I suffered a CVA, which caused my right side to be permanently unusable. So since then, I have been stuck in a wheelchair.

    During the last year, I went through therapy to try and recover …

  • Fantastic Walkers and Velopeds…

    I have recently received my Trionic Sports Veloped, and the product itself is beautifully made and very sturdy. With its air-filled tyres and great design, it makes walking a joy!

    The whole purchasing process was very straightforward and Trionic's…

  • The Veloped is a life changer…

    I have been meaning to contact you to let you know what a life changer my Trionic Veloped has been. It has enabled me to go onto areas such as the beach where I live without risk of falling. Has given me independence and confidence. This is a photo o…

  • Veloped bag…

    I bought a bag to be able to take my beloved on aero planes. The bag is big and I will need help but it is good quality and will mean I can take my Veloped abroad. Customer service was very efficient.…

    Veloped Transport Bag
    by Janet Wilde
  • Start with the Best…

    This is the best walker I've owned. It not only has a sleek swedish design,the aluminum frame is light weight, easy to fold up so it can be transported in a car, by bus or train.
    It has the best brakes available--most walkers/rollators use a piec…

  • Trionic Walker 12er…

    My 87 year old mother is thrilled with her new walker. Instead of rattling along uneven footpaths and struggling up and down kerbs she now glides effortlessly over all the bumps and up high kerbs. Nothing like this wonderful walker is available in Ir…

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