What are Trionic Customer Service opening hours?

The Customer Service telephone line is open weekdays from 8:00 am to 16:00  pm. For complaints and returns, the service hours are weekdays 9:00 am to 3 pm. We will answer calls outside of the specified times when available.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Veloped Cane Holder…

    Simple and effective. I always carry a walking stick.…

    Veloped Cane Holder
    by John Tippler
  • game changer…

    this item has helped me with my mobility but helped me keep my dignity

    Let's face it who wants to use a walker? but this one is so amazing

    I use it to get all the way out to our boat on the marina docks and it never lets me down

    People are…

  • SHERMATRON…

    It’s so easy to use and great to walk with, it also keeps me upright. Apart from my husband it’s my best friend.

    Service was excellent and also the follow-up.…

  • Best Purchase…

    This was money well spent. I us this everyday and I can go anywhere with it. I have gone on remote trails and sandy beaches. Everywhere I go people ask about this Veloped. If you want your independence back, buy one of these.…

  • The Mercedes of outdoor rollators…

    The Mercedes of outdoor rollators…

  • Trionic Veloped Trek…

    I rate the rollator 5 of 5 stars. I am very satisfied and can only recommend it, which I have already done.

    Sincerely yours

    Paul Ihmels…

  • The Walker allows me to walk……

    The Walker allows me to walk on paths as well as safely cross lawns without the help of other people. The usage is possible without bending your wrists. There is very positive feedback from other people regarding the bright red color.
    Only the right…

  • The veloped sport will be life changing for me!…

    The customer service team at Trionic are very helpful and quick to respond.
    I have MS and over the last year my mobility has declined massively and I was struggling to walk just 100 metres! I particularly missed country walks with my husband and the…

  • The best outdoor rollator on the market…

    The admittedly high expectations of the Veloped (see previous reviews) were easily fulfilled. No other rollator I know is as stable, safe and reliable as the Veloped and so qualified for use in the countryside, woods and forests.
    However, the high s…

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