What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

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Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • New grips…

    The new grips fit & work perfectly. I found they were easy to install but I do have some mechanical skills.

    I have owned my 12er for about six years and have completed 5 Marathons (26.2 mi) with it. I estimate I have walked nearly 3,500 miles with…

  • John…

    I bought this walker for my wife. Now thanks to the design with inflated tyres all the jarring in her hands and arms has now gone and it is now nice to go for a walk.…

  • Your products and customer service are in a class of their own!…

    Thank you Trionic.
    Your products and customer service are in a class of their own!
    Trionic's customer service couldn't be more accommodating if they tried. They helped me choose the right aid for my individual needs. My foldable Walker 12 S rollato…

  • Not wanting to use a traditional walker…

    I'm a 73-year-old male. I have a long history of back problems. Until my most recent injury, I enjoyed long daily walks. I found that when using a grocery cart while shopping the support it gave me significantly reduced my discomfort.

    Not wanting …

  • Grateful Thanks.…

    My husband has osteoporosis of the spine. Purchasing the Trionic Veloped has made a wonderful difference to both our lives. My husband can now step out and walk in a much more upright position. I no longer have the anxiety that he may fall, or that w…

  • Very satisfied - good stability…

    Since my father has the Veloped, he's been walking more and in a much safer way. It makes him feel much safer while walking.

    We are very satisfied with the Veloped and very happy we bought it. Compared to other walkers (we also had an extra rollat…

  • My new sense of balance…

    My father-in-law is 86 years young and has visual and balance problems. When he walks (like a penguin), with his legs apart and with splayed arms, he has to concentrate very hard on his balance, which makes him so fatigued that he starts to falter af…

  • Brilliant walker…

    Can’t believe that this walker has made such a difference to my life. I can walk over uneven ground, cobblestone paths and rough ground without needing to push any harder than on even terrain, thus avoiding painful arms and shoulders. The walker is r…

  • My Veloped/ Walker 12 has everything...…

    I have two little dogs who are older, just like their owner. So, I was looking for something that would suit the three of us.
    It had to be all-terrain and have a large basket.

    I searched the internet and found what I was looking for at the Swedis…

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