What if I have trouble making turns and steering my Veloped?

The front climbing wheel offers two different settings with different characteristics:

  1. One wheel on the ground = Easy steering and climbing ability.
  2. Two wheels on the ground = Direction-steadiness (for running/very difficult terrain) and climbing ability.

Setting 'B' makes the Veloped difficult to turn.

If you prefer the easy steering mode, you can use the setting with only one wheel on the ground for all types of terrain.

Most certainly you have changed the setting and both front wheels are standing on the ground. Change the setting and make sure that the climbing wheel is set to easy steering mode.

It is vital that you do as follows to change to the easy steering mode:

  1. Turn the front wheel 180 degrees, so you have easier access to the adjustment handle.
  2. With your left hand, grab the left wheel and lift it off the ground.
  3. With your right hand, grab the red knob and pull it towards you.
  4. Push the 'triangular' adjustment arm as far to the bottom as possible. You should hear a 'clonk', metal against metal.
  5. Let go of the red knob and make sure that the adjustment arm is secured in its bottom position.
  6. There should be a gap of 1.5 cm between the first wheel (left) and the ground.

Here's a video showing the above:

If you do not lift the left wheel when changing the setting, the adjuster arm will not engage and both wheels remain on the ground.

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Product Reviews    

  • Walking and working outdoors…

    My 14er is perfect, at 79 overweight with bone on bone knees, torn ACL my Veloped is a blessing. I have been out in the field repairing my fences and doing other tasks that I could not do without much difficulty when using other walkers. I do not hav…

  • Excellent well engineered product…

    I am tall and the Walker 14er gives me much more stability and confidence when walking.
    Much more stable when working on uneven ground. Whilst more expensive than other products, it is a much superior product.
    I would recommend to anyone considerin…

  • Fantastic product!…

    The Veloped Tour is the Rolls Royce of rollators (infact it isn't correct to call it a rollator-its so much more) I thought long and hard about making this purchase as it isn't cheap but am so glad that I decided to buy it. For someone like me who ha…

  • Your products and customer service are in a class of their own!…

    Trionic's customer service couldn't have been more accommodating if they tried. They helped me choose the right assistive device for my individual needs. My foldable Walker 12S rollator meets my needs for stable support and transportation that feels …

  • Great communication and product review…

    Great communication, from my order being placed to the extras I placed at a later time. I felt like I was part of a family that listened to all my concerns because this was a large investment in my mobility they themselves were brilliant. This Velope…

  • Excellent experience of Trionic and the Veloped Trek…

    I have recently purchased a Veloped Trek directly from Trionic and have been delighted with the process and the product. Stefan at Trionic kept me updated about the shipping timescales, and the Veloped arrived on time, with full, clear, and easy to f…

  • This sturdy and excellent walker…

    I have had a Trionic Walker 12 for some years and cannot recommend the product and the service from this company too strongly.
    I am unable to walk for more than a few yards as I have a chronic lung condition, but with this sturdy and excellent wal…

  • I know I have gained a lifetime of freedom.…

    I am a twenty six year old woman, born with a mild spastic tetraparesis (a lighter form of cerebral palsy). It affects both my hands and legs: despite years of physiotherapy, I was only able to walk arm in arm with a carer. I found out about Trionic …

  • ER…

    Fast delivery. Excellent workmanship and very solid. It's fun to walk around with the Walker!…

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