Product Reviews – What Trionic users say about their rollators
Find out what genuine rollator customers say about their purchases and shopping experience at Trionic. We work hard to make every customer happy.
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Real quality of life improvement
This rollator is infinitely better designed and made than my previous one, and well worth the much higher price...
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I can use it on uneven ground for walks on fields and river banks, and I am finding I take bigger steps and stand more upright, thus I am walking much faster!
I haven’t had a chance to use it in a town yet, but I’m confident it will perform well on cobbles and setts, etc.
Very satisfied so far.
It’s a bit heavier than the old one (which was specially selected for its ultra lightness) but still manageable, I expected it to seem heavier and was pleasantly surprised!
Rollator Walker 14er M/L green/black/red
by Martin Rees -
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My father struggles to move. With the Walker he has now the best rollator on the market and can move safely on any surface. The Walker looks very beautiful, it is superbly manufactured and Mr. Kindberg's service is exemplary.
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Rollator Walker 12er M/L black/black/grey
by Juergen Tacke -
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My Trionic Trekker 12 came yesterday…
My Trionic Trekker 12 came yesterday and within 5 minutes had it’s wheels on, a bottle of water in the basket and we were on our first walk off pavement in over 10 years ...wonderful! There were flowers, painted stones someone had left for others to find, and lots of coyote scat. This morning I was on the trail early to explore the nearby wetland preserve. The Trionic functioned beautifully. The dried mud was deeply rutted in some places and the front wheels just found their way among the ruts. Meticulous people design. No problem from my lumbar spinal stenosis, no numb hands, and the old knees were happy. 5.5 miles around the preserve which rather amazes me since without a walker I can only go about 150 feet until pain from the LSS stops me. BTW last night I loaded up the packs with my old ultralight backpacking gear, about 25 pounds worth, to see if I was really going to get backpacking again. Yes!
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Whoever packed it for shipping had attached the accessories I ordered and the bags that come with the Trionic Trekker are perfect for my gear.
Veloped Trek 14er M green/black/orange
by Gloria Rousseau -
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For a long time, I have not been able to take part in the hikes through our city forest with my beloved Nordic Walking group. I am too insecure even with 2 sticks (artificial knee joint, severe osteoarthritis on the other knee, polyneuropathy! - I am 77 years old).
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Now I have the Veloped-Tour with 14er tyres!
(So far, I do not get the whole 1,5-hour tour - but I am slowly getting closer).
It is a revelation - even with the greatest expectation, I could not have imagined it to be so well off-road and safe.
Paths full of roots both uphill and downhill are not a problem. I walk safely, upright and with a view of my surroundings, sometimes chatting with fellow travellers.
I am free again! (a very happy feeling).
Actually, my review would end here
- But I still list the "important" things for me:
• Weight - without wheels no problem, I can easily get it into the car by myself (my trunk is higher, ancient SUV!)
• Wheels - easy to remove and attach with almost just one movement
• Folding mechanism - easy to use - simple to store, fits in lifts, cars, buses, and trains
• Seat - comfortable, good even for longer breaks (with backrest easy to put up)
• Handle height - quickly adjustable with one movement (higher position is better when going downhill)
• Off-road/city mode can be adjusted quickly and easily - works great
• Basket - holds everything important (including medium-sized purchases – and with my Veloped I could even transport very heavy things, up to 150 kg).
"I love my rhino (after rhinoceros): head (wheel) down and run full power!"
And finally:
• Very, very friendly consultancy in German; by phone with Stefan Kindberg
• Delivery: Ordered Tuesday afternoon, arrived Friday noon
Do I need to mention that I will of course order future items again from TRIONIC without thinking twice?
Gisela Kühn
Veloped Trek 14er M green/black/orange
by Gisela Kühn bei Lance -
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I love everything else about my Veloped Tour
Dear Stefan & Johan,
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Recently I brought the Veloped Tour from Oshin in California. I called Oshin a number of times before and after my purchase. He was extremely helpful, knowledgeable, and patient with every phone call. My last call was about a problem with one of the wheels squeaking. He explained how to adjust the brake and sent simple detailed info on the process to follow. It involved a 4 mm allen key that you insert through a hole in the metal side where the brake is located. The hole was not lined up correctly with the screw, and it was extremely difficult to place the key on the screw to loosen and then tighten it. The other side which did not need to be adjusted was made correctly. My thought is that a product that costs $1350 should have been correctly made and never have passed inspection with that situation. Other than that problem, I love everything else about my Veloped Tour.
Veloped Tour 14er M black/reflex/red
by JUDY JAMES -
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Sturdy, beautiful, simple to "assemble" (just attach the wheels) and a pleasure to use; enables me to walk my dog endlessly, whether on city streets or down country lanes, and even on the beach, in spite of the arthritis that has limited much of my daily activities. The seat, so clever, enables me to take a rest if I need it, or just stop and chat with a friend, neighbor, or another dog enthusiast, and comfortably engage with people or just the scenery.
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I could not be happier. This was a marvelous investment in my health and well-being!
Veloped Tour 12er M black/reflex/red
by Barbara Mitchell -
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Arrived in good order.
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Schwalbe Inner Tube 12 inch
by Günter Mehl -
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“To Boldly Go Where No Rollator Has Gone Before”
I bought a Veloped Tour (with 12-inch wheels) online from Trionic in May 2020 for my 86-year-old father. To everyone’s delight, my father was immediately able to walk much faster, much further, and much more easily than before.
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One of the specific difficulties had been the very uneven ground all around my parents’ house, especially gravel paths. Trying to go for a walk on gravel with a “conventional” rollator was very hard work and very frustrating. In contrast, the Veloped has been able to handle rough terrain with ease, right from the first outing. My father finds it extremely easy to use and to push, and can now walk without stopping for an astonishingly long time. Instead of being confined to the small patio/terrace by the house, he can now go and explore all around.
When I asked my father for his review, his comments were, “everyone admires the design”, “easy and pleasant to use”, “a quality product”, “easy to fold” (and easy to squeeze to make it go through narrow doors). As an engineer, my father especially admired the design of the brakes. He asked whether the Veloped could be turned into a wheelchair (it can't), but I suspect this is because he can now walk much further than before, and maybe would rather not have to walk all the way back! Maybe this is an idea for the “next generation” of Velopeds? In the meantime, my father uses the seat when he needs to rest, and finds it quite comfortable.
My father also mentioned that he would have appreciated a small (bicycle) pump as part of the package, in case the tires need to be inflated. However, this has not been an issue so far (and pumps are readily available from other family members, or I believe as a separate accessory from Trionic).
Overall, I am thrilled to see the immediate positive difference that the Veloped has made in my father’s life. I feel the Veloped is allowing my father to rediscover his adventurous self, and enabling him to “boldly go where no rollator has gone before”!
I would like to add that it has been a pleasure to communicate with Trionic (Stefan), who has always responded to my enquiries (by phone or email) with speed, technical knowledge, and efficiency. At first, I thought Trionic was not responding to emails, but their initial responses had been misdirected to my “junk” mail.
One last comment: the Veloped was delivered to Belgium by UPS (courier service), which allows package tracking and should normally result in prompt delivery. However, my parents’ house is a bit hard to find, and in the end, my family had to collect the 18kg box from the UPS distribution centre. So if you place an order, I would suggest including plenty of details to help UPS find the delivery address for this very special package.
Regards,
M Cummings
Veloped Tour 12er M black/reflex/red
by Herr B.C. -
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More life quality again thanks to Trionic-Veloped
I am absolutely thrilled with the Veloped that was delivered last Monday on time. The meticulous packaging (very sturdy cardboard) made me already curious. Thanks to the detailed and richly illustrated assembly instructions even at the age of 83 I was able to assemble the Veloped within a short time without outside help.
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I have now walked with it several times over uneven terrain (rough gravel roads, forest paths, forest trails - over roots, cracks, etc.). It is really all-terrain, and thanks to the large wheels it can easily overcome small ditches that lead through the path. Curbs are for the Veloped no problem. You no longer need to pay attention to the lowering edges of sidewalks, as it happens with other rollators.
The Veloped can be folded up without much effort, the wheels can be removed with one click, everything can be stowed away easily.
In short: Thanks to the sophisticated technology, the Trionic-Veloped is easy to use, especially for elderly people, and brings back quality of life.
Paul Helmut, Hundhausen
Veloped Tour 12er M black/reflex/red
by Paul Helmut Hundhausen -
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Purchased this for my 88 year old mother. It works perfectly in our rural area. She can now navigate gravel roads with the large tires (the small plastic wheels on her old walker kept getting stuck). It looks good too! She enjoys the positive comments about her walker.
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The quality of the walker is amazing. It's on par with a high-end mountain bike. It's well worth the price if you are planning on using it outside on rougher terrain.
Veloped Tour 14er M black/reflex/red
by Maie Kiive



