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Product Reviews – What Trionic users say about their rollators
Find out what genuine rollator customers have said about their purchases and shopping experiences at Trionic. We try our hardest to make each and every customer happy!
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Brake lever adapter / converter
Contact was easy, courteous and helpful.
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Delivery was quick and straightforward and the part fitted as expected.
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The Trionic veloped is excellent in the snow.
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We had a good coverage of snow in Berkshire today. I was able to walk to work with support of the Trionic Veloped.
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I'll just tell you about my experiences :))
Everything positive has already been said in earlier reviews, so I'll concentrate on my experiences here on Coastal Lancashire, with its paths through sand dunes and pine forests.
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About me: I'm 84 and had a very active, not to say athletic, lifestyle, so it was a bitter pill to swallow when I developed a balance problem and lost a lot of muscle strength.
Nevertheless, I am determined to continue being as active as possible! So I bought a Trionic Veloped Trek with the 14-inch wheels and all-terrain tyres.
After a cautious initial practise on local urban pavements and navigating the interiors of shops large and small, my next test was to get on and off our MerseyRail trains (still operating very old rolling stock on this line, with a high step up or down). I found a technique: brakes on, pull back to lift front wheel off ground, brakes off and roll in.
I was ready for the pine forest trails; no problems here though long uphill slopes were of course hard work. Going downhill I found tricky as the Veloped tended to yaw as it's not possible to apply both brakes evenly. (Same problem in the city on extended station and department store ramps – a light touch is needed).
I decided to test 'The Beast' by going off-trail, into the pine woods. This offered an altogether tougher challenge; the slopes I could manage with care (not to tip over sideways!) But narrow paths filled with pine cones were hard, even for the 24” wheels, probably because the cones are loose.
The biggest challenge by far is to get through loose sand. Long stretches of loose sand (sand traps!) were very hard indeed for me on one walk but another day I managed a short section to get onto the firm sand of the beach and was rewarded with long stretches of easy walking and glorious views!
I wish I could take some photos of this trip!
On public transport: I've had no problems storing the Trek on our local bus routes but would hesitate to take it on busier city routes.
One note of caution: When putting small items into the pocket at the back of the basket, it's very easy to miss and not realise it's dropped on the floor. Also, the 'rain cover' gets tangled with small items like keys. I haven't worked out how this rain cover is to be firmly fastened at the front when in use.
And so far, I haven't found a use for the extra storage bags provided with the Trek, so I probably should have bought the Tour version, which is a Trek without the extra bags. (I was put off by the illustration, yet they are both the same; the Trek photo just looked more like me).
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I am very pleased with this product. Walking on uneven surfaces is much easier.
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The Veloped Trek has enabled me to visit the beach regularly- something I hadn’t been able to do for a long time. I have also been to an outdoor festival and was able to travel around the fields to see the stalls and the bands in the music tents. The rough terrain mode is really good- also being able to fold up the Veloped to get through narrow spaces,for instance, in restaurants, has been fantastic. Many people have inquired about the Veloped and have been fascinated by the engineering. The Veloped has made lots of friends in Wales already. Really pleased to have it, and it’s definitely changed things for me by giving me more access to the outdoors and boosting my confidence.
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I needed to replace a brake lever because the thread for the clamping screw was worn out. I looked for the instructions on this site and have to say it was super simple to replace the lever. Simply remove the handle, pull off the brake lever, remove the corresponding rear wheel, hold the brake cable straight, align the slot of the black locking screw so that the cable can be inserted/removed and finally unhook the pin on the lever. Pull the brake cable a little if necessary. Then just reassemble in reverse order.
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Super well thought out :o)
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I messed up the thread for the clamping screw on the brake lever. Customer service helped me in a very friendly and reliable manner. After a few days I received a replacement screw, but unfortunately the thread in the hole of the lever was worn out.
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I then ordered a new brake lever from the online shop. It worked without any problems and arrived within a few days. I think the price/performance ratio is great with this excellent design of the parts!!!
Best regards and many thanks!
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Frömbling family, Winkeldorf (district of Rotenburg/Wümme) and Osnabrück , Lower Saxony, Germany
TOP product, highest satisfaction, 100% recommendable!
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This real all-terrain rollator gives back to our 98-year-old father the mobility he had 2 years ago, before his hip operation.
Really all-terrain, no more worrying about pine cones or roots on the paths, even works "right through the forest" (with a little assistance).
If only we had known about this product earlier...
Because of the solidity of the construction and material, our generation will still be able to use it - that's true sustainability!
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I bought the Walker 11 years ago
Dear Sir or Madam, they asked for a review of the Trionic Walker, but I only ordered 2 inner tubes. I bought the walker 11 years ago and am still enthusiastic about it today. It can cope with almost any terrain, runs easily thanks to the large pneumatic tyres, and the double wheels at the front make it easy to climb small steps. It's a great, innovative aid, which is particularly useful for younger people with disabilities. Your customer service is also great, now it's all set to go.
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I'm very unsteady on my feet, but thanks to the Veloped Trek 14er M, walks in the woods are possible again and they're really fun. My dog is also thrilled that she can now explore the woods, which is her favourite activity. We are both delighted.
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Thanks to the ability to easily dismantle the device so that it fits in any normal car boot, car journeys with the rollator are also possible.
Thank you very much.
Katharina