Rollators UK — Premium All-Terrain Walking Aids

Trionic is a Swedish manufacturer of premium rollators trusted by thousands of people across the United Kingdom. Our Walker and Veloped rollators feature large pneumatic tyres, patented Syncro Steering, and a 10-year warranty — designed for British conditions, from city pavements and cobblestone high streets to moorland paths and coastal promenades.

Rollator models available in the UK

• Trionic Walker 9er — indoor/outdoor combi rollator with 9″ pneumatic tyres. Lightweight at 7.5 kg, ideal for daily use on pavements and light terrain.
• Trionic Walker 12er — the most popular outdoor rollator in the UK. 12″ pneumatic tyres handle cobblestones, gravel paths, parks and slopes effortlessly.
• Trionic Walker 14er — 14″ tyres for serious terrain: woodland tracks, beaches, farmland and rough ground. The largest standard-production rollator wheel available.
• Trionic Veloped — all-terrain rollator with a patented climbing wheel that takes you over kerbs, steps and obstacles. Available in Sport, Tour, Trek, Golf and Jakt models.

Free delivery and free returns across the UK

All orders to mainland UK are dispatched with free shipping via UPS or DHL, tracked from dispatch to delivery. Delivery typically takes 2–4 working days. If the rollator is not right for you, returns within 30 days are free — no restocking fee, no questions asked.

Is VAT charged on rollators in the UK?

No. Rollators are classified as aids for disabled persons and are zero-rated for VAT under Schedule 9, Group 14 of the Value Added Tax Act 1994. The price shown in our shop is the price you pay — no VAT is added to UK orders. If you require a VAT relief declaration form, we can supply one on request.

Motability scheme

Trionic rollators are available through the Motability scheme for eligible Disability Living Allowance (DLA), Personal Independence Payment (PIP), Armed Forces Independence Payment (AFIP) and War Pensioners' Mobility Supplement (WPMS) recipients. Contact our customer service team to discuss Motability pricing and availability.

NHS, DWP and grant funding in the UK

Several funding routes can contribute toward the cost of a rollator in the UK:

• NHS wheelchair and walking aid services — your GP or occupational therapist can refer you for a NHS-funded assessment. Eligibility and provision vary by integrated care board (ICB). We can supply clinical product specifications to support referrals.
• Access to Work — if you need a rollator to work or travel to work, the DWP's Access to Work scheme can fund up to 100% of the cost. Apply through GOV.UK.
• Personal Independence Payment (PIP) — the daily living and mobility components of PIP can be used to self-fund mobility equipment. Trionic products are VAT-exempt, reducing the net cost.
• Disabled Facilities Grant (DFG) — local authorities administer means-tested grants for home adaptations including mobility equipment. Contact your local council.
• Charitable grants — organisations including the Royal British Legion, SSAFA, Turn2us and local community foundations provide equipment grants. We can supply supporting documentation on request.

Our customer service team is happy to provide product specifications, pricing letters and clinical information to support any funding application. Contact us and we will respond within one working day.

Try before you buy

Trionic has over 50 UK dealers who offer in-person demonstrations. Alternatively, order online with our 30-day home trial — push the rollator on the terrain you actually walk, and return it free if it's not right.

Frequently asked questions — rollators in the UK

Are rollators VAT-exempt in the UK?

Yes. Rollators are zero-rated for VAT under Schedule 9, Group 14 of the Value Added Tax Act 1994. No VAT is added to any Trionic UK order.

Can I get a rollator on the Motability scheme?

Yes. Trionic rollators are available to eligible Motability recipients. Contact us with your scheme details and we will advise on current pricing and availability.

Do you deliver to Scotland, Wales and Northern Ireland?

Yes — free delivery to all mainland UK postcodes. Remote Scottish Highlands and islands may require a small surcharge; contact us before ordering if you are in a remote area.

What is the best rollator for UK pavements and country walks?

The Walker 12er is the most popular choice for everyday UK use — it handles town pavements, parks, gravel paths and light countryside tracks. For heavier terrain such as moorland or forest, the Walker 14er or Veloped Trek is the better choice.

How long does delivery take in the UK?

Orders placed before 14:00 on weekdays are dispatched the same day. Standard delivery to UK mainland takes 2–4 working days via UPS or DHL with full tracking.